"I am sending this note to let you know how much I appreciated all the help and service you provided me in determining my eligibility for payment for my Medicare Part B Premium. It's nice to know that there are people such as yourself who are willing to go 'above and beyond' normal customer service. Your assistance has helped me a great deal and I just wanted to say thanks!"
-Medicare Savings Program Recipient

"My mom is very happy with the extra cash every month. It translates into extra Milky Ways, ice cream and special gifts for her five great grandchildren, not to mention help with the bills. You should feel good about going to work every day because you're really helping folks and improving the quality of lives. Keep up the good work. Thanks again."
-Son of a Medicare Savings Program Recipient

"Thank you for being so helpful with my AHCCS application form. I really appreciate your thoughtfulness. It's nice to have such nice people working on your behalf. You should be commended."
-Medicare Savings Program Recipient

"Just want to thank you for your courtesy and especially your efficiency in instructing me about the enclosed forms...It is a little startling to realize how anyone knows as much as you have exhibited on these forms. Sure makes it easier, as I realize not everyone my age has the eyesight or the ability to handle all the paperwork we old people get."
-Medicare Savings Program Recipient

"You have been such a great help to me. I want you to know how much your patience and kindness have meant to me. We have never met but I feel close to you."
-Medicare Savings Program Recipient

"Thank you very much for doing all you did for me. I really appreciated S.S. [Social Security] refunding what I had paid in Part B this year 2003…This really helps me now."
-Medicare Savings Program Recipient
"Thank you for making these trying times more bearable. It really makes a world of difference to deal with kind and caring people like you."
-Medicare Savings Program Recipient

"I got my Social Security check…I couldn't have done this without you. Thank you so much for your cooperation and kindness."
-Medicare Savings Program Recipient

 




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